Privacy Policy

Effective Date: June 2026

BTrained HVAC Training ("BTrained," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete forms, enroll in courses, communicate with us, or otherwise interact with our services.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Course registration information
Payment information
Communications and inquiries submitted through our website

We may also collect certain technical information automatically, including browser type, device information, IP address, and website usage data.

How We Use Your Information

We may use your information to:

Process course registrations
Communicate regarding classes and schedules
Send appointment reminders and enrollment updates
Provide customer support
Respond to inquiries
Improve our services and website
Send marketing communications when consent has been provided
Comply with legal obligations

SMS Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from BTrained HVAC Training regarding:

Course registrations
Class reminders
Schedule updates
Student support communications
Promotional offers and training opportunities

Message frequency may vary.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with trusted service providers solely for operational purposes such as payment processing, website hosting, customer relationship management, and SMS delivery.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

BTrained HVAC Training Website: https://btrained.net

Email: brian@btrained.net

Phone: (205)732-7138